There are two kinds of representation agreements in Ontario:
Designated representation:
- One (or more) of the brokerage’s real estate agents is your designated representative. The agent(s) represent(s) you and must promote and protect your best interests.
- The brokerage and its other agents are required to treat you impartially and objectively.
- An important aspect of designated representation is that it reduces the likelihood of multiple representation.
Brokerage representation: - The brokerage and all its agents represent you and must promote and protect your best interests, but one of the brokerage’s real estate agents may be your primary contact.
- They may provide referrals to other professionals you’ll need (for example, home inspectors, lawyers, contractors).